There are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. We will return your payment after we have received the package from you. The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase. You need to bear the return fee if the package is already shipped (depends on our system, not the order status). If you contact us after 24 hours of purchase: If the package is already shipped, we will issue a prepaid label and return your payment after we have received the package from you.

The cancellation may take up to 3 days, thank you for your patience and understanding. We can cancel the order for you at no additional cost. If you contact us within 24 hours of purchase: If you wish to cancel an order, please contact our customer service team We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products. We appreciate the fact that you like to buy the stuff we build. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. The sales tax will be collected in accordance with U.S. * If you have any questions, you can contact our customer via LiveChat or email to we will reply to you as soon as possible!

The package will be shipped from one of our US warehouses closest to your location. Note: We don't accept requests to specify a certain carrier to deliver the package. Thanks for your understanding and support. If your order is delayed, please contact us via email we will check the situation with the transportation company in time. Shipping might experience delay due to covid-19. We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US. We are sorry that the international shipping service is not supported for the time being. The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Tracking information is also available in your 'Order Details' page. Once your order is shipped, you will receive an email from us containing the tracking information. We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc. * The Delivery Time is calculated based on the shipping date, not the order date. * Shipping charges for your order will be calculated and displayed at checkout. Shipping policy Shipping rates and delivery estimates

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